Welcome

We are at our best when our values, strengths, and goals are in alignment.

I have worn many hats in my career and have discovered that I flourish most when I use my strengths to facilitate forward movement and positive change in others. As a licensed psychologist and professional coach I help individuals identify their values, maximize their strengths, build resilience, and achieve their personal and professional goals. As a strength-based and solution-focused practitioner, I believe we are at our best when our values, strengths, and goals are in alignment.

I work in the Seattle/Kirkland/Bellevue area. Scroll down or click the links above to learn more about me and how my strengths and skills might be useful to you.

About Me

I consider myself a strength-based and solution-focused practitioner and teacher. I am Licensed as a Psychologist in both Washington (PY60518621) and Florida (#PY6115), Certified in Solution Focused Interventions, and recently completed the Positive Psychology Specialization at the University of Pennsylvania. I am an approved Supervisor in Washington State (per WAC 246-809-134) and a core faculty member in Antioch University Seattle‘s APA Accredited PsyD program, where I teach coursework in Solution-Focused Interviewing, Cognitive-Behavioral Therapy, Consultation and Supervision, Community Psychology, Program Development, and Career Management.

My academic background and training include an MS and PsyD (Doctor of Psychology) in Clinical Psychology and a PhD (Doctor of Philosophy) in Organization and Management. I am a member of the American Psychological Association [APA], including Divisions 2 (Teaching of Psychology), 12 (Clinical Psychology), and 13 (Consulting Psychology) and the Washington State Psychological Association [WSPA].

My current research interests and writing projects include clinical supervision, solution-focused interventions, positive psychology, and resilience. I also enjoy organizational development and am the founder and owner of AllPsych.com, a popular psychology education website, and a founding member of CustomCE.com, an APA approved professional e-learning cooperative.

I have worked in a variety of settings with a diverse range of clients. Nowadays, I spend most of my professional time in activities related to teaching, coaching, and training.

Services

PSYCHOTHERAPY

Psychotherapy is warranted when a client has a mental health issue such as major depression or social anxiety disorder. Treatment can be short-term, focused on symptom reduction, or longer-term, focused on deeper or more complex issues. Psychotherapy can be very effective in treating a wide variety of mental health issues.

I pull from a variety of related and collaborative approaches in the treatment of mental health issues. These treatments are considered evidence-based, meaning they are supported by extensive outcome research and direct practice evidence that together validate their efficacy. They include a humanistic foundation focused on the therapeutic relationship; the inclusion of positive psychology principles, strength building, and resilience; as well as specific techniques such as cognitive behavioral therapy to identify and counter faulty and negative thinking and brief solution focused therapy and motivational interviewing to identify goals and bring about change.

My office is located at 10512 NE 68th St, Kirkland, WA 98033 Kirkland. I accept private pay and Blue Cross, Blue Shied, Regence, Premera, and First Choice Insurance.

Click here for a copy of my Informed Consent.

Click here for a copy of Washington State’s Notice of Psychologists’ Policies and Practices to Protect the Privacy of Your Health Information.

Click here for an Authorization Form to Release Protected Health Information.

PROFESSIONAL COACHING

Rather than focusing on mental health problems, coaching focuses more on positive traits, skills, and beliefs and works to strengthen these as a means to overcome obstacles and achieve personal and professional success. Coaching can help individuals identify and build on their strengths to facilitate peak performance; can focus on specific tasks like improving motivation, countering self-doubt, improving communication, or polishing interpersonal skills; or can be more broadly focused to help individuals improve their overall well-being.

I practice positive solution-focused coaching that includes setting collaborative goals, identifying strengths, building resilience, and aligning activities with one’s values to facilitate continued growth and improvement. My coaching style is interactive, collaborative, and action-oriented. I believe we are at our best when our values, strengths, and goals are in alignment.

I have office space for us to meet in Kirkland. I can also travel to you. Phone sessions are available after an initial face-to-face meeting. Hourly, retainer, and multi-session coaching packages are available. Contact me to talk about your goals and how I might be able to help you achieve them.

Click here for a copy of my standard Coaching Contract.

CONSULTATION AND TRAINING

Consultation involves applied activities, research and evaluation, and education and training.  It is typically short-term with a very specific goal or desired outcome. I offer online education for general audiences through AllPsych.com and APA approved continuing education through CustomCE.com.  I am occasionally available for speaking engagements and live trainings related to positive psychology, resilience, solution-focused and other strength-based interventions, and competency-based clinical supervision.

My Portfolio

RECENT PRESENTATIONS AND PUBLICATIONS

Nelson, J., Heusler, W., Heffner, C., Brown, M. & Randall, C. (2019). Sexually objectifying microaggressions in film: Using entertainment for clinical purposes. Poster presented at the American Psychological Association Annual Conference in Chicago, IL.

Heffner, C. L. & Cowan, J. (2019). Foundations of effective strength-based clinical supervision: A start to finish approach. Program developed for and presented to supervising psychologists, mental health counselors. and clinical social workers in the Behavioral Health Program at Swedish Medical Center. Seattle, WA.

Heffner, C. L. & Cowan, J. (2019). The deliberate practice of effective clinical supervision. Program developed for and presented to supervising psychologists through the National Psychology Training Consortium [APA CE approved], Renton, WA.

West, I., Waters, D., Heffner, C., & Cohen-Filipic, J. (2018). Avoiding unhelpful responses: A proposed theoretical measure of readiness to work with transgender clients. Poster presented at the American Psychological Association Annual Conference in San Francisco, CA.

Heffner, C. L. & Cowan, J. (2018, May 1). Competency-based clinical supervision: Developing a competency-based approach to clinical supervision in primary care health-service psychology. Presentation given to supervising psychologists through the  National Psychology Training Consortium [APA CE approved], Renton, WA.

Heffner, C. L. & Cowan, J. (2018). Overview of clinical supervision. In Azlin, C. (2018). Clinical PsyD supervision handbook. Seattle: Antioch University.

Heffner, C. L. (2016, May 21). Evidence-based assessment.  Live didactic provided to Antioch University doctoral students, Seattle, WA.

Heffner, C. L. (2014, July 25).  Leveraging your degree in the international marketplace.  Live presentation given at The Chicago School’s International Psychology PhD Residency, Chicago, IL.

McIntyre, M. & Heffner, C. L. (2014, January 15). New ideas for effective learning and mentoring. Live presentation given at the Capella University Leadership Conference, Minneapolis, MN.

Heffner, C. L. (2013). Does student perception of quality matter:  A study of perceived academic quality and intention to persist, PhD Dissertation, Capella University.  http://pqdtopen.proquest.com/pubnum/3590337.html.

Heffner, C. L. and Crews, C. (2013, January 24). Fostering a relational environment in a blended program. Poster presentation at the 2013 National Council of Schools and Programs in Professional Psychology (NCSPP) Midwinter Conference, Nassau, Bahamas.

Crews, C. & Heffner, C. L. (2012, January 18). Practicum readiness evaluation: A competency based model for evaluating readiness to begin clinical training.  Poster presentation at the 2012 National Council of Schools and Programs in Professional Psychology (NCSPP) Midwinter Conference, New Orleans, LA.

Heffner, C. L. (2011, January 19). Education and Training in 2025: Issues in Technology.  Live presentation given at the 2011 National Council of Schools and Programs in Professional Psychology (NCSPP) Midwinter Conference [APA CE approved].  San Juan, Puerto Rico.


RECENT CONFERENCE ATTENDANCE AND CONTINUING EDUCATION

Positive Psychology: The Benefit of Well-Being (2019). Seattle, WA. CustomCE.com, APA Approved Continuing Education Course.

Positive Psychology: Character, Grit, and Research Methods (2018). Philadelphia, PA. University of Pennsylvania. Instructors: Claire Robertson-Kraft, PhD and Angela Duckworth, PhD. .

Positive Psychology: Applications and Interventions (2018). Philadelphia, PA. University of Pennsylvania. Instructor: James Pawelski, PhD.

Positive Psychology: Resilience Skills (2018). Philadelphia, PA. University of Pennsylvania. Instructor: Karen Reivich, PhD.

Positive Psychology: Martin E. P. Seligman’s Visionary Science (2018). University of Pennsylvania. Instructor: Martin E. P. Seligman, PhD.

Solution Focused Interventions Certification (2017), Framingham, MA. Institute for Solution-Focused Therapy and Framingham University. Instructors: Anne Lutz, MD and Yvonne Dolan, MS.

Trauma-Focused Cognitive-Behavior Therapy (2017). National Therapist Certification Program, American Psychological Association Approved Continuing Education Course.

Guidelines for the Practice of Telepsychology (2017). Seattle, WA. CustomCE.com, APA Approved Continuing Education Course.

American Psychological Association Division 13 (Consulting Psychology) Annual Conference (February 2017). Seattle, WA.

American Psychological Association Guidelines for Clinical Supervision (2017). Seattle, WA. CustomCE.com, American Psychological Association Approved Continuing Education Course.

Contact Me

I have office space in Kirkland and can travel to your office for coaching and consultation. Phone sessions are available after an initial face-to-face meeting.

10512 NE 68th St, Suite 202
Kirkland, WA 98033

I can be reached by phone at 206-659-8016 or you can complete the contact form below. Please leave a telephone number if you would like a return call. Otherwise, you will receive a response via email.

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